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## Submitting a Problem Report to Your Provider

To submit a problem report to your service provider:

1. Go to Help Desk and click Add New Ticket in the Tools group.
2. Type the ticket subject, select the category the issue is related to, and type in the problem description.
3. Click OK.

The ticket is now submitted to the system and sent to your provider. You will be notified by e-mail when the issue is resolved.