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### Modifying User Accounts

To add or remove an IP address from a customer's IP pool:

1. Go to Clients and click the client name you need.
2. Click IP pool.
   - To allocate an IP address, click Add New IP Address, select the address or addresses (to select multiple IP addresses, press and hold the Control button on the keyboard and left-click the required addresses) in the Vacant IPs box and click OK.
   - To revoke an IP address, select the respective check box and click Remove Selected. Confirm removal and click OK.
   - To assign an SSL certificate to an IP address, click the IP address you need, select the required certificate from the SSL Certificate drop-down box and click OK.
   - To enable the ability to use secure FTP connection (FTP over SSL) for the domain, select the FTP over SSL check box. It is recommended to use exclusive IP addresses for this feature to work properly.
   - To specify the web site that will open when users refer to the web resource on your server by an IP address (actual only for sites sharing the same IP address), click the number in the Hosting column, select the domain name you need, and click Set As Default.

To update contact information or change password for access to control panel:

1. Go to Clients and click the client name you need.
2. Click Edit in the Tools group.
3. Fill in the required information and click OK.

To change user's FTP password:

1. Go to Domains and click the client name you need.
2. Click Setup in the Hosting group.
3. Type the new password into the New FTP password and Confirm password boxes.
4. Click OK.

To modify permissions for operations a customer can perform through the control panel:

1. Go to Clients and click the client name you need.
2. Click Permissions in the Tools group.
3. Specify the required permissions and click OK.

To allocate more resources to the customer:

1. Go to Clients and click the client name you need.
2. Click Limits in the Tools group.
3. Specify the resource allotments and click OK.

To change user account's preferences:

1. Go to Clients and click the client name you need.
2. Click Preferences in the Tools group.
3. Specify the interface language, skin, interface customization templates.
4. If required, clear the Prevent working with Plesk until page is completely loaded and Allow multiple sessions checkboxes, and modify the creation or retention of SiteBuilder User by selecting or clearing the appropriate checkbox.
5. Click OK.

In this section: Modifying Accounts for Your Resellers' Customers (Domain Administrators) Introducing Similar Changes to Numerous Hosting Accounts